Радикальные улучшения без последующих непрерывных небольших улучшений обречены если не на провал, то на полный провал, то на мизерный эффект.

→ Работай умно и упорно

Принципы Кайкаку помогают придумывать радикальные улучшения.

Менталите Кайдзен помогает непрерывно улучшать эти радикальные изменения.

1. Не вали все проблемы в одну кучу ‒ разбирайся с сопротивлением людей и сопротивлением организационных структур раздельно.

2. Объясни всем, зачем нужны перемены. То, что очевидно для тебя, возможно, не столь очевидно для других. Не рассчитывай на то, что все видят то же, что и ты.  >>>

3. Create an environment of creative dissatisfaction with the status quo. Ensure that everyone understands that standing still means dropping behind.

4. Set and communicate your vision. Define and visualize desired outcomes ‒ people must know what the desired result looks like to be able to help you to get there. Sell benefits of a greater future to inspire and motivate people and, ultimately, make your vision a reality.

5. Involve everyone in development of the change program. Solicit feedback to draw out and eliminate concerns. Organize meetings to market the strategy.

6. Build in as much certainty as you can. Give people insight into the steps you are taking to implement change. Give them the facts about what they’re facing. Share how you will prepare people to take on new ways of working.

7. Shape expectations Define milestones and timelines. Make sure people know what is expected of them.

8. Identify, empower and showcase “early adopters” who support and lead change.

9. Communicate frequently, honestly and credibly even in times of uncertainty when you don’t have complete information. Feeling informed goes a long way toward building trust. Use various channels ‒ both high tech and low tech ‒ to communicate and successfully connect with your stakeholders.

10. Reward those who demonstrate the ability to move and adapt quickly.